How It Works

How Adoption Works

We believe every Water Dog deserves a thoughtful, loving home — and every family deserves the perfect aquatic companion. Here's how the adoption process works at Fin & Family:

Step 1: Browse Our Water Dogs

Visit our Water Dogs page to meet our available Ranchu goldfish. Each one has a name, a personality profile, and photos so you can find the one that speaks to you.

Step 2: Choose Your Companion

Found the one? Click "Bring Me Home" on their profile page to add them to your cart. Every Water Dog is one-of-a-kind — when they're adopted, they're gone!

Step 3: Complete Your Adoption

Check out securely through our store. Your adoption fee includes the fish, a personalized adoption certificate, a detailed care guide, and our live arrival guarantee.

Step 4: We Prepare & Ship

We ship Monday through Wednesday only to avoid weekend transit delays. Your Water Dog is carefully packaged in temperature-controlled, oxygen-supplied containers to ensure a safe journey.

Step 5: Welcome Home!

You'll receive a tracking link by email. When your package arrives, follow the acclimation instructions in your care guide. Please make sure someone is home on delivery day to receive your new family member.

What's Included

• Your chosen Water Dog (Ranchu goldfish)
• Personalized adoption certificate
• Comprehensive care guide
• Live arrival guarantee
• Ongoing support from our team

Questions? Contact us anytime — we're happy to help you find your perfect Water Dog.