Shipping Policy

We take special care in shipping our aquatic companions to ensure their safety and comfort.

Shipping Methods

• Overnight Delivery: All live animals are shipped via overnight delivery
• Specialized Packaging: Temperature-controlled packaging with oxygen supply
• Live Arrival Guarantee: See our guarantee policy for details

Shipping Areas

Currently shipping within the continental United States only.

Processing Time

Orders are processed within 1-2 business days. Live animal shipments are scheduled for Monday-Wednesday to avoid weekend delays.